American Esoteric Laboratories (AEL), a Sonic Healthcare Company, is a community-based leader in laboratory medicine dedicated to provide quality care, innovative solutions, and personal service. AEL has serviced the medical community for more than 50 years with a strong community presence throughout the Mid-South encompassing Alabama, Arkansas, Kentucky, Mississippi, Missouri, and Tennessee. AEL has a far-reaching infrastructure including a 154-vehicle fleet tracking over 3,500 stops a day. AEL is embedded within the communities servicing several Patient Service Centers (PSCs).
AEL is the largest independent laboratory network in Tennessee and the Mid-South offering a broad spectrum of clinical laboratory services dedicated to provide accurate and diagnostically meaningful results. AEL has an extensive test menu including hematology, clinical chemistry, coagulation studies, toxicology, cytology, histology, and comprehensive microbiology services. AEL is committed to delivering personalized customer service to support clients.
American Esoteric Laboratories Inc, (AEL), is currently seeking a highly motivated individual to join our Customer Service team.
The ideal candidate will communicate and disseminate information to clients and all levels of personnel to facilitate the clinical testing process for patient results and diagnosis.
Must be available Sat - 8am-4pm and 2 days during the week.
High School Diploma or Equivalent is required.
Minimum of six (6) months, experience in customer service.
Demonstrate ability to work as part of a team, good problem resolution skills and flexibility.
Must have good proven phone skills.
Must have excellent verbal and written communication skills.
Licensure, Registration, Certification:
Work requires some physical effort. Lifting or performing other work requiring light physical exertion (up to 30 pounds) is required.
Work is performed under basically normal working conditions as in a standard office environment.
American Esoteric Laboratories (AEL) is an Equal Opportunity Employer (EOE).